Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
*This project is under an NDA; name of the client cannot be disclosed.
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
*This project is under an NDA; name of the client cannot be disclosed.
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
Project
Overview
CHALLENGE
To eliminate time usage on onboarding, communications, locating resources, and organizing database in a remote work environment for startups.
PROJECT TYPE
Product Design | Product Management
SKIP - AI Powered Collaborative Workspace
*This project is under an NDA; name of the client cannot be disclosed.
CLIENT
Class Project
@Northwestern University
TIME FRAME
10 Weeks
[Mar. - June. 2023]
MY ROLE
User interviews | Compile Market & Product Requirement Documents|
UI/UX Design
TEAM MEMBERS
Yaritza Chavez | Emmie Fister | Jonah Reisen | Sherry Xu | Shaobo Zhang
This is a piece of extensive work~ please view on a tablet or a computer for a better reading experience :)
BACKGROUND
BACKGROUND
There are thousands of productivity tools that companies use to complete their work. Ironically, employees waste a lot of time navigating through these complicated productivity tools for. 72% of salespeople spend up to an hour just switching between different software tools. For marketers, they reported 75%.
There are thousands of productivity tools that companies use to complete their work. Ironically, employees waste a lot of time navigating through these complicated productivity tools for. 72% of salespeople spend up to an hour just switching between different software tools. For marketers, they reported 75%.
VISION
Powered by AI, Skip is a collaborative workspace that consolidates information from multiple platforms, streamlining information access and the project management process for remote workers and cross-functional teams.
Powered by AI, Skip is a collaborative workspace that consolidates information from multiple platforms, streamlining information access and the project management process for remote workers and cross-functional teams.
THE PROCESS OVERVIEW
This project has been designed under the “PM hat”, where we have gone through the process of creating a product in tech industry.
This project has been designed under the “PM hat”, where we have gone through the process of creating a product in tech industry.
DESIGN OUTCOME
The videos might need some time to load
The videos might need some time to load
DEFINE THE MARKET: USER PERSONAS
Developer Sarah
Age: 24
Occupation: Software engineer
Work Exp: 1 yr
Personality: Introverted
“I’m nervous about starting this new job but on top of that, I’m nervous about starting this new project. The team has already done so much work on it and I don’t want to drag the team down.”
GOALS
Get acquainted with project documents and processes quickly.
Sarah wants to feel comfortable and confident in her new job and to develop good relationships with her colleagues. She also wants to learn new skills and make a positive contribution to the company's success.
Minimize time in meetings.
FRUSTRATIONS
Sarah is feeling overwhelmed by the amount of information she needs to learn and the number of tools and processes the company uses.
She is very stressed and uncertain while doing the work because she is not sure if she has gone through all the required documents about the projects since they are kind of all over the place.
She is introverted and new to the environment that she doesn't want to bother anyone else to spend extra time explaining or helping her understand how to navigate the tools and where all the information she needs to know.
ASSUMPTION 1
Startup employees or even executives spend a lot of time in their file system trying to find what they need for completing a job.
ASSUMPTION 2
Product/project managers find communicating and onboarding new employees to a project are hassle.
ASSUMPTION 3
New employees experience difficulty looking for information when onboarding to a new company.
ASSUMPTION 4
Existing employees find it difficult to both find relevant information and keep files/projects organized over time.
Based on personas and assumptions we have made, we have interviewed a project manager, a product designer and a design lead (all in remote work environment).
Based on personas and assumptions we have made, we have interviewed a project manager, a product designer and a design lead (all in remote work environment).
Brian
“First couple of weeks are just lost.”
Brian
“In a dream world, all of these tools would be friends and talk to each other.”
Bradley
“Since people are in different time zones, too many notifications when I wake up - feel overwhelmed.”
Bradley
“People change the file names without informing others and you can’t really find it when you need it.”
DEFINE THE MARKET: CURRENT SOLUTIONS
DEFINE THE PRODUCT: DESIGN PRINCIPLES
User Experience
Efficiency
Streamline workflow to manage tasks effectively
Intuitive
Utilize LLM to make easy- navigating interface
Integrations
Integrate popular applications
Continuous Improvement
Update the platform incorporating user feedback
Collaboration & Transparency
Utilize LLM to make easy- navigating interface
Modular
Users can mix and match various blocks.
User Interface
Minimalist
Streamline workflow to manage tasks effectively
Skeumorphic
Utilize LLM to make easy- navigating interface
Modular Design
Integrate popular applications
DEFINE THE PRODUCT: DESIGN SYSTEM
We are inspired by our organized Mood Board: https://pin.it/3IdeC9F
DEFINE THE PRODUCT: INFORMATION ARCHITECTURE
In order to get to an industry-standard application development, we have also utilized an architectural framework called the MVC model. MVC stands for “model”, “view”, “controller”. Each of these components are built to handle specific development aspects of an application.
FINAL DESIGN
This project is an open-source project published on Figma Community by the Design Team Hellsegga. Click below to access.
KEY TAKEAWAYS
You don’t always need to start developing a product from user research: In the past projects we have done, we always started from user research to understand the problem. In the context of taking a class in Tech Product Management, we were taught by understanding the market and make assumption for the product that’s driven by technology. We were trained in writing Market Requirement Document and Product Requirement Document which are very different from the approach we are used to.
Business model, go-to-market strategy, risks... they are important: Business is one of the core values in human-center design. Product needs to have a proper business model to keep it lively. Understanding the market size and the unmet needs, designing the differentiators, business model, go-to-market strategy, and projected timeline and costs are indispensable for product manager, are great to have skills for product designer.
Develop a great product? Look for the ‘Jobs-to-be-done’ and crack it: Those we can see are usually the problems at surface level. Trace back to what your users really NEED and crack it, while keeping other parameters in mind, too.
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